6. SHIPPING POLICY

6.1 For orders within the New Zealand:

Unless otherwise agreed to in writing, The Body Bakery Ltd shall arrange delivery of the Goods to you and you will be responsible for the costs associated with delivery. Orders will be shipped via NZ Post, Post Haste or another New Zealand Courier Company within 5-7 working days upon recieving your order, unless advised in writing otherwise. While the delivery service utilized by The Body Bakery Ltd may include insurance for the Goods during transit, The Body Bakery Ltd makes no representations and gives no warranties in respect to such insurance and you will be responsible for obtaining any specific insurance you require in respect of the Goods during transit. Risk in respect of the Goods shall pass to you when the Goods are delivered to the carrier.

Free shipping promotions and/or discount coupons for regular retail customers do not apply to Wholesale orders.

6.2 For International orders:

Unless otherwise agreed to in writing, you shall be responsible for the cost of transportation of the Goods from the premises of The Body Bakery Ltd. Risk in respect of the Goods shall pass to you when the Goods are made available to the delivery carrier. You are responsible for obtaining insurance in respect of the Goods from the time they are made available at the place of delivery (carrier).

7. NOTICE OF DEFECTS/RETURNS

7.1 The Buyer must make any claims of defects, including but not limited to those related to shortages, quality, or specification, within the first 7 days after receiving the Goods. The Seller cannot be responsible for shortages when shipments are directed to a third party. It is the responsibility of the Buyer to inspect upon receipt, that all Goods delivered matches the items ordered / invoiced.

7.2 If a part of the order is delayed or if part of the order is defective or deficient, the order may only be remedied for that part of the order.

8. ACCEPTANCE OF GOODS WITH KNOWN DEFECTS WAIVES CLAIMS FOR DAMAGES

8.1 The Buyer hereby waives any claim for damages resulting from any defect Buyer is aware of, including late delivery, at the time Buyer accepts the merchandise.

9. RETURNS

9.1 It is the responsibility of the Buyer to inspect upon receipt, that all merchandise delivered reflects exactly the items purchased and invoiced (See item #7 for Notice of Defects).

9.2 Purchases made by Buyer through The Body Bakery Ltd Wholesale are ineligible for return. Under certain conditions, exchanges may be made for unsatisfactory merchandise that is unused and in original packaging with all tags attached. Whether or not items are eligible for exchange is at the sole discretion of The Body Bakery Ltd. All exchanges must be initiated within 7 days of receipt of goods.

9.3 In the event of an exchange of merchandise, the Buyer is responsible for all shipping fees, both in shipping product back to Seller as well as the shipping of the new product to the Buyer. Buyer authorizes Seller to sell any products that have been exchanged, rejected, or abandoned.

10. MODIFICATION OF GOODS

10.1 If you modify the goods, they are immediately ineligible for return or exchange. Once merchandise is opened, damaged or altered in anyway, the Buyer cannot return or make a claim relating to such merchandise.

11. SAMPLES AND IMAGES

11.1 Unless otherwise expressed in writing, The Body Bakery Ltd does not warrant that the quality, weight, designs or color of the Goods corresponds to any specific description, image or sample.